Workplace Violence Prevention for Direct Care Staff

Maintaining a safe and secure environment is paramount for both staff and the individuals they serve. This course equips direct care workers with the knowledge and strategies to prevent, de-escalate, and respond to incidents of workplace violence. Participants will learn to identify early warning signs of escalating behavior, apply effective verbal and non-verbal de-escalation techniques, and understand the appropriate protocols for seeking assistance. The training also covers post-incident procedures, reporting requirements, and the importance of self-care and staff support. This course empowers staff to handle challenging situations safely, professionally, and compliantly.